All-in-One Operations Engine For Modern Teams

Seamlessly unify Inquiry Tracking, Sales Pipelines, Follow-up Automation, Shift Calendars, Payroll slip generators, and Performance Appraisal in one high-integrity, multi-tenant portal.

Sevarat CRM App Mockup Layout

Product Suite Capabilities

Everything your enterprise needs to streamline workflows, eliminate spreadsheet clutter, and govern with complete data integrity.

CRM & Lead Pipeline

Track inquiry lifecycles from intake to converted clients. Reassign inactive or stagnant leads automatically back to managers using advanced chronological triggers.

  • Auto-Allocation Managers
  • Stagnation Pool Timers
  • Bulk Data Excel Exporter

Follow-Up Automation

Enforce continuous engagement. Sales executives can input results of calls or meetings and log follow-up actions while scheduling calendar alarms.

  • Scheduled Client Alarms
  • In-App Engagement Logs
  • Manager Verification Lists

HR Personnel & Shift Rules

Define flexible JSON configuration templates for attendance shifts, leave allocations, encashment parameters, sandwich rules, and salary structures.

  • JSON-Configurable Rules
  • Salary Slip Generators
  • Clear Exit Clearance Workflows

Module-Wise Feature Breakdown

A granular look at the specialized tools and workflows powering your business across every core module.

1. CRM & Inquiry Pipeline

Manages the intake and status progression of inquiries, with built-in accountability features.

Inquiry Capture Capture products, locations, and lead sources.
Auto-Deallocate Stagnation timers reassign unworked leads.
Prospect vs Client Structured pipeline conversion.
Manager Sign-off Dual approval triggers for client onboarding.

2. HRMS Personnel & Rules

Core employee profiles combined with a JSON-based dynamic corporate rules engine.

Rule Settings Customized policies for shifts, breaks, and leaves.
Salary Template Configure PF, ESI, TDS, and deductions.
Data Requests HR approval desk for bank/profile changes.
Resignations Offboarding clearance checklists.

3. Mobile Attendance Portal

Connects remote/field staff via specialized API endpoints to track daily log entries.

GPS & IP Audit Geofencing coordinates logged on check-in.
Timings Check Automated late-arrival and early-exit tags.
Corrections Desk Staff missing punch request system.
History Logs In-app attendance calendars.

4. Follow-Up Engine

Enforces continuous callback tasks, tracking executive check-ins and performance.

Callback Alarms Timed alerts for scheduled follow-ups.
In-App Logs Track call/meeting histories.
Manager Reviews Direct review check sheets for logs.
Analytics Presets Follow-up status analytics.

5. Tasks & Support Tickets

Assigns individual jobs and resolves customer complaints systematically.

Prioritization Set priority levels (1-5) for staff actions.
Bug Desk Formulate customer complaint items.
Status Board Track ticket workflows (Open/Resolved).
Ownership Logs Clear ownership and audit logs.

6. Multitenancy & Security

Guarantees total data isolation and role-based permissions governance.

Sandboxing On-demand template database copy.
Auto-Expiry Drops database after trial period.
CSRF Tokens X-CSRF security header enforcement.
Access Rules Dynamic navigation links block list.

Tailored Solutions by Role

Maximize productivity and focus by providing role-specific dashboards, parameters, and reporting models.

Personnel Governance & Payroll

Enforce strict corporate policy structures. Monitor real-time check-in stats (on-time, late-marks, absences) and review leave requests, salary processing queues, and promotion boards in one screen.

Shift Overtime Calculators
Leaves Carry-Forward Logic
Employee Data Change Auditing
Payroll Template Settings

Client Onboarding Coordination

Control the transition between sales closures and active accounts. Keep track of onboarding progress, coordinators' workflows, service selections, and tickets.

Converted Onboarding Logs
Workload Allocation Maps
Customer Service Records
Open Support Indicators

Account Nurturing & Quotations

Equip sales managers with pipeline tracking features. Track client inquiries, update calendar timelines, create dynamic quotations, and monitor conversion metrics.

Lead Pipeline Charts
Interactive Quote Builder
Calendar Callback System
Sales Presets Analysis

Dev Desk & Support Tickets

Manage customer concerns with ease. Categorize bugs, track status transitions, assign tickets to developers, and document customer logs in one central desk.

Support Desk Tickets
Bug Priority Matrix
Service Level Verification
Internal Team Tasks
Data Integrity

Enterprise Security & Geo-Location Rules

Sevarat CRM is engineered to enforce high organizational boundaries and protect sensitive business data.

Role-Based Navigation Permissions

Access lists are mapped directly to position titles, dynamically hiding unauthorized links and validation endpoints.

Mobile Check-in Verification

Punch logs verified against geofenced coordinates, device user agents, and IP addresses to eliminate tracking fraud.

Isolated Tenant Environments

Sandboxed multi-tenant databases ensure total trial data isolation, using encrypted sessions and active CSRF security tokens.

Transform Your Business Operations Today

Ditch the spreadsheet chaos. Deploy a secure, high-integrity CRM and HRMS portal for your team in under 30 seconds.

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